Frequently Asked Questions
How much is shipping ?
- Free shipping when you spend more than $65
- USPS Priority Mail $7.00
- Due to the high volume of orders and fraudulent orders we receive
- If an order appears to be suspicious we will cancel and refund the order in full
How long will it take for my order to ship ?
- Please allow for 5-7 days for your order to be processed and shipped
- Domestic delivery takes 7-10 days
- International delivery can take anywhere from 2-10 weeks
Can I get a refund or make an exchange ?
- ALL SALES ARE FINAL. NO REFUNDS, EXCHANGE ONLY
- Please make sure you review your purchase carefully before submitting a payment
- Exchanges will only be made if we made a mistake and sent you the incorrect item
- We will exchange the item(s) accordingly
- You have 7 days from the date you received your items to make a exchange
- The merchandise must not be worn, altered or washed
- Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags
- Proof of purchase is required for all exchanges; no exceptions
- All shipping costs associated with any exchange will be the responsibility of ART BY A REBEL
Please provide a note with the following details of your exchange:
- Ship to Address
In order to satisfy your return, we require that you return the product to:
ART BY A REBEL Returns P.O. BOX 495264 Garland, TX 75049
Is there a way to contact you directly?
- For questions, concerns, or requests, please contact our Customer Service Team at email@example.com
- We will respond to you in 1-2 business days.
I do not live in the U.S.A. Can I order online?
Do my billing and shipping address have to match?
- We require that your billing and shipping address match to prevent identity and credit card fraud
My order was place successfully, but I did not receive an email confirmation?
- During high traffic, there may be a delay in delivery of confirmation emails
- If you have not received an email please refer to your junk folder
- If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation
When are particular items released?
- Generally we do not have a set release date
- Please subscribe to receive email alerts
Do you restock your inventory?